Frequently Asked Questions

Check out our great features provided to you and your new store, and Your Questions Answered.

Check out our great features provided to you and your new store, and Your Questions Answered.

Your Top Questions Answered

  • What do you do

    We provide Ready Made eCommerce & Dropshipping stores , You can sell to anyone anywhere in the world, and in whatever currency you wish.

  • Do I get my own Store

    Yes, we provide you with a Ready Made Store which is ready loaded with 500+ products, indexed in Google, built and up and running, you simply add in your Paypal and/or card processor info and you are ready to take orders.

  • How do I make money

    When a customer pays on your store the funds go direct to you (your Paypal account or other) , you then place the order on the supplier at cost retaining the cash profit in your account, the supplier then delivers the order direct to your customer at no extra cost.

  • How much profit do I make

    The prices you see on the stores already includes profit margin. We set the margin at 100%+ on cost, this can be easily adjusted on the store control panel to whatever margin you want, on a single product or across the range.

  • Can I add more products

    Yes, you can easily add more products for free from the supplier portal using our inbuilt product importer. You can also add your own products from other suppliers.

  • Who delivers the orders

    Orders are shipped worldwide from USA, Europe and China, Delivery is typically 5-7 days in UK days for a small fee (paid by the customers). We only work with 4* rated suppliers and above to ensure reliability and reputation.

  • What if there is a return

    Naturally you are the first point of contact, but if there is a return/refund the supplier will either replace or refund, they don't usually require the item to be returned.

  • Does my store update automatically

    The store automatically updates stock levels and pricing between the store and supplier.

  • Can I get Support

    For our stores you have access to our live response support centre which includes 60+ documents on How To Marketing and Store management.

  • Do you do the marketing for me?

    No, we do not manage your marketing for you. We provide training, support documents and guidance to help you understand how to promote your store using methods such as social media, SEO, paid ads, content marketing and email marketing.

  • Do I need experience to run the store?

    No previous experience is required. The store is designed to be simple to manage, and you receive access to support and training materials to help you understand how orders, products, pricing and marketing work.

  • Do I own the website?

    Yes. The website is built for you and is portable. You are not tied into us permanently and there are no monthly commission fees on your sales.

  • Can I choose my own domain name?

    Yes. You can choose your own store domain name, and we will register it for you as part of the package.

  • Is a logo included?

    Yes. We provide a logo for your store as part of the setup.

  • How quickly will my store be ready?

    Ready Made Stores are normally delivered within 24 hours. Custom stores usually take up to 7 days, depending on the requirements.

  • Are there any monthly fees?

    There are no monthly commission fees charged by us on your sales. Hosting is included free for the first 12 months.

  • What happens after the free 12 months hosting?

    After the first 12 months, you can continue hosting with us or move the website to your own hosting provider. The store is portable.

  • Can I move the website to my own hosting?

    Yes. Your store is fully portable, so you can move it to your own hosting if you wish.

  • Do you provide cPanel or hosting control panel access?

    We provide managed hosting for your store. Direct cPanel access is not included as standard, but you are free to move the website to your own hosting if you want full hosting-level control.

  • Can I change the store name later?

    Yes, your store branding, logo, content, images and layout can be changed. If you want to change the domain name itself, this would usually require a new domain registration.

  • Can I edit the products?

    Yes. You can edit product titles, descriptions, images, prices, categories and other product information from the store control panel.

  • Can I set my own prices?

    Yes. You control your retail prices. The store is set up with profit margins already included, but you can increase or decrease margins as you wish.

  • Can I sell in different currencies?

    Yes. You can sell in the currency you choose, depending on your payment processor and store settings.

  • How do I get paid?

    Customers pay directly through your store using your connected payment method, such as PayPal or card processor. The funds go directly to you.

  • Do you take a percentage of my sales?

    No. We do not take a percentage or commission from your sales.

  • Who handles customer service?

    You are responsible for your own customer service because it is your business and your customer. However, supplier support is available for order, delivery, replacement or refund issues.

  • What payment providers can I use?

    You can usually use PayPal and/or card payment processors, depending on your country and business setup. You simply add your own payment details into the store.

  • Do I need a business bank account?

    Not necessarily to get started, but it is often a good idea as your store grows. Payment processor requirements may vary depending on your location.

  • Do I need to register a company?

    That depends on your country, tax position and how you intend to trade. We recommend checking with an accountant or local business adviser if you are unsure.

  • Are the products already uploaded?

    Yes. Your store comes ready loaded with a minimum of 500 products, depending on the package.

  • Can I remove products I do not want?

    Yes. You can remove, hide or edit products from your store control panel.

  • Can I add my own suppliers?

    Yes. You can add your own products and suppliers if you wish. You are not limited only to the suppliers already connected.

  • Are the products branded?

    Products vary depending on the store and supplier. The stores are generally designed around high-demand products and accessories suitable for dropshipping.

  • Are stock levels updated?

    Yes. Stock levels and pricing are automatically updated between the supplier and your store.

  • What happens if a product goes out of stock?

    If a product goes out of stock, the store can update the product availability so customers do not order unavailable items.

  • How do customers track orders?

    Once the supplier provides tracking information, this can be passed to the customer so they can follow the delivery progress.

  • Are delivery times guaranteed?

    Delivery times are typical estimates and can vary depending on the supplier, product, customer location and courier. We work with reputable suppliers to keep delivery reliable.

  • Can I sell worldwide?

    Yes. The stores are designed for worldwide selling, depending on supplier availability, shipping rules and your chosen payment processor.

  • Is Google indexing included?

    Yes. We submit your store to Google indexing as part of the setup.

  • Does Google indexing mean I will automatically get sales?

    No. Google indexing helps your site appear in Google's system, but it does not guarantee rankings, traffic or sales. You still need to promote and market your store.

  • Is SEO included?

    Your store is built with SEO-friendly pages, structure and product data. However, ongoing SEO growth requires content, optimisation, backlinks and consistent marketing activity.

  • Can I run ads to the store?

    Yes. You can run Google Ads, Meta Ads, TikTok Ads or other paid traffic campaigns to promote your products.

  • Do you guarantee sales?

    No. No genuine business can guarantee sales. We guarantee the delivery of the store, products, hosting, indexing, support and features included in your package. Sales depend on your marketing, pricing, effort and market conditions.

  • What training is included?

    You receive access to our support centre, including marketing and store management documents, guides and resources.

  • Can I contact support if I get stuck?

    Yes. Support is included for 12 months, and you can contact our support team through the support centre.

  • Can I customise the homepage?

    Yes. You can change images, text, banners, colours, sections and other homepage elements depending on your chosen theme and setup.

  • Can I connect social media?

    Yes. Your store can be connected to social media channels, helping you promote products and build your brand presence.

  • Does the store work on mobile?

    Yes. The stores are built to work across desktop, tablet and mobile devices.

  • Is Google Analytics included?

    Yes. Google Analytics can be connected so you can monitor traffic, behaviour and performance.

  • Can I offer discount codes?

    Yes. You can create discount codes, promotions and offers from your store control panel.

  • Does the store include abandoned cart recovery?

    Yes. Abandoned cart recovery features are included to help bring back visitors who added products to their basket but did not complete checkout.

  • Can customers leave reviews?

    Yes. Product review features can be included to help build trust and improve conversions.

  • What makes your stores different?

    Our stores are ready built, product loaded, supplier connected, Google submitted, portable, supported and designed for people who want to start an eCommerce business without building everything from scratch.

  • What do I need to do after receiving my store?

    You need to add your payment details, check your store information, familiarise yourself with the control panel, start marketing your store and manage any orders that come in.

  • Is the store suitable for beginners?

    Yes. The system is built to make getting started easier, while still giving you control over your products, prices, branding and marketing.

  • Can I buy more than one store?

    Yes. You can run more than one store if you want to target different niches, product ranges or audiences.

  • What is included in the price?

    Your package includes the website, domain registration, logo, products, supplier setup, Google indexing submission, hosting for 12 months, support for 12 months and access to training resources.

More features offered with our packages

  • Flexible Site Design

    Your site is ready built but that doesn’t mean you can’t change it. You can easily apply other themes to change the layout, swap out landing page images, customise your information, change layout and button colours all with a few clicks.

  • Built-in SEO Marketing

    Don’t know your SEO, SEM from your PPC? No problem, our sites are built with SEO friendly pages, layouts and products to ensure unique descriptions and data are automatically indexed by Google, and we are here to help you with the rest.

  • 3 Click Ordering

    Running your store is 95% automated, fast, easy and from any device. When an order comes in through your site you are notified by email, log in and 3 clicks later the order is executed and the order will be on its way to your customer, direct.

  • Add more products

    Adding more products gives your customers more choice, and you more sales. With our Quick Single & Bulk Importer, you can add more products, fast. Title, descriptions and images are easily edited, and stock levels are managed automatically.

  • High Conversions

    Converting a sale is key which is why we give you several inbuilt features to increase your conversion rates including Abandoned Cart Recovery, Discount Codes, Product Reviews, Subscriber Lists, Social Media Integration, and much more.

  • Product Management 

    We have great product management features including auto stock control, auto pricing markup, discount stickers, auto stock and price updating hourly, multi-category classification, and of course unlimited products and product types.

  • More Site Features

    Our sites are built cross-device ready, Google Analytics built in, multiple payment types, inbuilt sales and traffic monitoring dashboard, simply menu driven and still HTML accessible.

  • FREE Hosting

    FREE Hosting with 99.99% uptime for 12 months . Not tied into a contract, no bandwidth limits, no payment limits, no product limits, just no limits.

  • Our Guarantee to you

    We do what we promise. For a Ready Made Store delivery is 24 Hours or 7 days for a Custom Store. 500 Products minimum, Google Indexed, fully portable store with no monthly fees and 12 months Unlimited Support, Guaranteed.